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OHQ's documents are sufficient evidence of a fee that is payable unless they are revealed to be inaccurate. Customer will utilize its practical efforts to alert OHQ of any kind of billing disagreement within fourteen (14) days of receipt of a billing, complying with the procedure detailed in Area 15. If Consumer disputes an invoice, the billing has to proceed to be paid promptly however OHQ will certainly attribute or refund Consumer if it is later on sensibly figured out by OHQ or pursuant to the conflict resolution process detailed in Section 15 that the invoice was incorrect and the Consumer is qualified to a credit report or refund.

Such modifications might include, without restriction, adjustments for the Registration Charges or Usage Costs for OHQ Paid Services, modifications to the usage allocations consisted of in the Pricing Strategies, and discontinuation of Prices Plans. (a) Each such modification will take result after affordable breakthrough written notice is provided to Consumer (as an example, by being posted to the OHQ Site), other than that any type of such alteration that affects a Selected Paid Service will relate to Customer starting at the beginning of a Paid Service Term starting no much less than thirty (30) days from the day which OHQ provides notice of such modification to Customer based on Section 16.8.

If Customer does not terminate its use any kind of damaged Selected Paid Solution before the reliable date of such modification, Customer will certainly be regarded to have actually agreed to such alteration with respect to such Selected Paid Service. (b) If a Pricing Strategy picked by Client is discontinued, OHQ will provide Client with sensible advance notification of no much less than thirty (30) days and Customer will be provided the option of choosing a new Prices Plan from then-current prices plans provided by OHQ.

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For avoidance of doubt, this paragraph does not use to modifications to the Price Listing, which are dealt with in Section 7 (virtual receptionist pricing).1. Customer represents that all information provided by Client and its callers to OHQ (consisting of, without constraint, all contact information and details relating to Consumer's Debt Card) is exact, current and complete at the time it is given to OHQ

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Client has to whatsoever times follow all regulations, policies, standards and codes suitable in connection with its use of OHQ Offerings and the Consumer's supply of its product and services to its customers. Client will certainly not utilize any OHQ Offerings to engage in, or to encourage or aid others to participate in, any illegal or illegal activities.

If a new Paid Service Term starts earlier than 3 (3) days after such e-mail is sent out, Client will certainly sustain the suitable Subscription Fee for the new Paid Service Term (the ""). The efficient date of such discontinuation will certainly be either (i) the Asked For Termination Day, or must Consumer not mention an Asked for Discontinuation Day, (ii) the last day of the Last Paid Service Term.

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Where Client ends according to this Area 10.1(b): (i). The Registration Fees that have actually been pre-paid will certainly be maintained and the OHQ Offerings offered to Consumer till the last day of the Final Paid Solution Term (based on reinstatement charges under condition 10.3(e)) and the unused equilibrium of the Prepaid Usage Credit scores will certainly be preserved by OHQ for future use by Customer if Client decides to re-instate or otherwise re-commence the OHQ Solution pursuant to Section 10.3(e); or (ii).

(b) Following termination of any kind of OHQ Service, OHQ will not be liable in any way for addressing telephone calls, taking or supplying messages, or carrying out any kind of various other activities in connection with such OHQ Service. (c) Upon termination of all OHQ Providers, OHQ might end Consumer's Account and Customer's accessibility to the Account.

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(e) Complying with termination of any type of OHQ Providers, OHQ will have no commitment to renew or otherwise recommence such OHQ Solutions. If OHQ chooses (in its discretion) to restore or otherwise recommence an ended OHQ Services, OHQ might require that Consumer pay a reinstatement charge of $30 (to cover OHQ's affordable costs in processing the reinstatement) Details collected by OHQ from Client and its customers may be made use of, disclosed and shared by OHQ based on OHQ's privacy policy as readily available on the OHQ Web Site ("") and as may be amended once in a while.

The Controller hereby designates the Cpu relative to processing tasks embarked on during the arrangement of receptionist solutions. OHQ and Client recognize and concur that the Processor goes through the adhering to responsibilities: The Cpu will abide by the relevant Information Protection Rules and have to: (a) only act on the written directions of the Controller and make certain those acting under their authority do the same; (b) ensure that people refining the data are subject to a responsibility of self-confidence; (c) utilize its finest endeavours to guard and secure all personal information from unsanctioned or illegal handling, consisting of (however not restricted to) unexpected loss, destruction or damage; (d) make sure that all handling meets the requirements of the GDPR and associated Data Defense Legislation; (e) ensure that where a Sub-Processor is used, they: just engage a Sub-Processor with the previous approval of the Controller; educate the Controller of any type of designated changes concerning Sub-Processors; they carry out a written agreement including the exact same data protection responsibilities as laid out in these Terms; understand that any type of failure for the Sub-processor to adhere to the Data Security Rule, the Cpu continues to be totally reliant the Controller for the performance of the Sub-Processor's obligations; and aid the Controller in giving subject accessibility and allowing data topics to exercise their legal rights under the Information Protection Laws.

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The Controller shall perform adequate and proper onboarding and due diligence checks for all Cpus, with a complete assessment of the obligatory Information Defense Law needs. The Controller will confirm that the Cpu has appropriate and documented processes for data breaches, information retention and information transfers in position. The Controller shall acquire proof from the Cpu as to the: (a) confirmation and integrity of the employees used by the Processor; (b) any type of certifications, accreditations and plans as referred to in the onboarding process; (c) technological and functional procedures made use of in safeguarding the Personal Data; and (d) treatments in position for allowing information topics to exercise their civil liberties, consisting of (yet not limited to), subject gain access to demands, erasure & rectification treatments and restriction of handling procedures.